Your number stays yours
The system reads your caller ID only to recognize your account. It is never shown to another caller.
Four things that never change
What holds the Atlanta chat line together
These are not settings you have to go hunting for. This is simply how the chat line works for everybody, on every single call.
Leaving is always easy
One key ends the call. Another keeps that caller out of your experience for good.
Real people, not just software
A Trust and Safety team reads reports every hour of every day.
You share only what you want
There is no profile, no photo, and no username. People learn only what you decide to tell them.
At your fingertips
Every control and what it actually does
Select any key to see what it does. Press * at any point during a call and help is on the way, so you never have to go looking mid-conversation.
1
Request a connection
Hear a greeting you like? Press 1 to request a live connection. It stays private between the two of you.
2
Send a message
Prefer to take it slower? Send a short introduction first, so you both learn a little more before connecting live.
3
Play the next greeting
Skip the greeting you are listening to and jump straight into the next caller's greeting.
4
Add or remove from your Hot List
Add a caller to your favorites, the Hot List, and you are notified the next time they are on the line.
5
Refresh your greeting
Re-record your name and greeting whenever you like.
6
Play the previous greeting
Go back and hear the greeting you listened to just before this one.
7
Begin local greetings
Jump back to the greetings of callers closest to you.
8
Block the caller
That caller cannot hear your greeting or connect with you again, and they are never told. Press 8 a second time to flag them to the Trust and Safety team.
9
Repeat the greeting
Liked the greeting? Press 9 to hear it again.
*
Assistance
Need assistance? Press * and help is on the way.
#
Exit to the main menu
Leave whatever you are doing and go straight back to the main menu.
Behind the scenes
What happens after you press 9
Reporting should be a small thing you do and then forget about. Here is what happens on our end once you do.
1
It reaches a person
Your report joins a queue that the Trust and Safety team works through day and night.
2
It gets context
The team looks at your report next to any earlier reports tied to that same caller.
3
Something happens
Depending on what took place, the caller may be warned, suspended, or removed from the chat line.
4
You stay out of it
The other caller is never told who reported them, and nothing comes back to you.
Easy habits
Keep these 6 habits in mind on every call
None of this is complicated. These small habits simply make conversations more comfortable.
Let your last name wait
Your first name is plenty. Surnames, workplaces, and street names can wait until much later.
Enjoy the anonymity
There is no hurry to swap personal numbers. A second call on the chat line is a better next step.
Trust a pause
If something feels off, press #. You do not owe anybody an explanation.
Keep money out of it
No caller has a good reason to ask you for money, gift cards, or account details. Block and report anyone who does.
Listen for consistency
A few conversations tell you whether someone sounds the same from one call to the next.
Take as long as you like
There is no timetable on the chat line. Move at your own pace.
Frequently Asked Questions
Is calling a chat line safe?
Your caller ID is hidden, you use a first name only, and skip, block, report and end controls are available on every call.
Can another caller find out who I am?
Not through CrushSwitch. Your number, carrier and location are not shared.
Does blocking someone tell them they were blocked?
No. Blocking is silent, and the caller cannot connect with you again.
Are conversations recorded?
Live one-on-one conversations are not recorded for other callers. Your voice greeting is recorded so other callers can browse it.
Who is allowed on the chat line?
Only adults aged 18 and older are allowed.
Talk on your own terms today!
Call into CrushSwitch’s Chat Line and experience safe conversations without having to worry about privacy.
762-462-5656 Call Free Now